Assistant Housekeeping Manager

Mystic Lake Casino Hotel•Prior Lake, MN
•Onsite

About The Position

Assists Executive Housekeeping Manager in managing 24/7 Hotel Housekeeping operations. Applies high guest service standards and ensures cleanliness of hotel rooms and public areas to ensure room quality and standards are met. This position is part of the Hotel Housekeeping leadership team and is expected to deliver and ensure an exceptional team member experience by consistently exemplifying the Gaming Enterprise’s Purpose, Vision, and Values.

Requirements

  • Training and coaching experience of large teams.
  • Prioritizing and executing tasks and projects in a fast-paced atmosphere.
  • Organized with computer and inventory controls.
  • Excellent interpersonal skills with ability to interact with a diverse group of people.
  • Strong organizational skills with the ability to work independently and to prioritize and organize multiple projects.
  • Demonstrated ability to analyze, interpret, and act upon operational and financial data to improve operations.
  • Experience in high volume operation with many team members.
  • Proficiency in word-processing, spreadsheets, database, presentation, and electronic mail software.

Nice To Haves

  • Any combination of education and and/or hotel or hospitality management experience to equal a minimum of three years.
  • Minimum of one year of supervisory or management experience preferred.

Responsibilities

  • Assists Executive Housekeeping Manager in managing 24/7 Hotel Housekeeping operations.
  • Applies high guest service standards.
  • Ensures cleanliness of hotel rooms and public areas to ensure room quality and standards are met.
  • Delivers and ensures an exceptional team member experience by consistently exemplifying the Gaming Enterprise’s Purpose, Vision, and Values.

Benefits

  • On-site clinics
  • 401k match starting day one
  • Paid parental leave
  • Meal discounts
  • Health and dental insurance plans with HSA and FSA options
  • On-campus health and vision clinics
  • Generous paid time off
  • Retirement plans with 6 percent dollar-for-dollar matching
  • Maternity, and bonding parental leave options
  • Short- and long-term disability
  • Life insurance
  • Employee perks and discounts
  • Wellness opportunities
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