Health Market Assistant Department Manager

Hy-Vee•Mankato, MN

2d•Onsite

About The Position

As an Assistant HealthMarket Department Manager, this position will be responsible for assisting the Department Manager to present the freshest, most innovative, and best quality products at a competitive retail price to customers. Additionally, you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. This role involves assisting with inventory, receiving merchandise, training new employees, and maintaining department standards. The Assistant Department Manager also assumes management duties in the absence of the Department Manager and may be involved in ordering product and stocking aisles.

Requirements

Ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
Ability to do arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.
High school or equivalent experience and over one year up to three years of similar or related work experience.
Must be physically able to perform medium work exerting up to 50 pounds of force occasionally; up to 20 pounds of force frequently; and up to 10 pounds of force constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, and field of vision.
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Has access to confidential information including pricing and sales.

Nice To Haves

Supervisory experience is implied by the 'Supervisory Responsibilities' section.

Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by escorting them to products, securing products out of reach, loading or unloading heavy items, and noting/passing along customer suggestions or requests.
Answers the telephone promptly and provides friendly, helpful service.
Ensures department standards are met.
Maintains product knowledge and stays abreast of new trends.
Educates customers by offering suggestions and answering questions.
Sets and resets sales area to promote products to customers.
Prices product and is aware of department pricing philosophy.
Handles and satisfies customer and vendor issues on a daily basis.
Assists with inventory.
Ensures product is adequately stocked and faced neatly and cleanliness of department.
Receives merchandise and verifies shipment.
Unloads product, checks product in, verifies accuracy of delivery, and may log invoices.
Trains new employees.
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Assumes management duties in absence of Department Manager.
Orders product at Department Manager’s discretion.
Stocks aisles and evaluates product amount, breaks down pallets, transports product to the aisle.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.