Assistant Golf Professional

University of Oklahoma•Norman, OK

About The Position

The Assistant Golf Professional delivers a world-class golf experience at a premier championship facility. The position supports all aspects of daily golf operations, including member and guest services, tournament and event coordination, golf shop merchandising, teaching and club fittings, pace-of-play monitoring, and maintaining the overall flow and presentation of the golf operation. The role also requires engaging members and their guests in the golf shop and greeting them promptly and appropriately. Hiring is contingent upon a background check and a driver's license check.

Requirements

  • High school diploma or GED.
  • Two years of experience in golf operations and customer service in a golfing environment at a private or resort golf facility.
  • Valid driver's license to drive university vehicles.

Responsibilities

  • Provide member and guest services, including prompt and appropriate greetings and responses to concerns or problems.
  • Support tournament and event coordination, golf shop merchandising, teaching, and club fittings.
  • Monitor pace of play and maintain the overall flow and presentation of golf operations.
  • Follow golf operation policies and procedures and complete work accurately, with appropriate quality and follow-through.
  • Prepare clear and concise written reports and memos; maintain files, follow up on delegated tasks, and manage time effectively.
  • Manage others consistently and fairly, encourage staff involvement in decisions, and support fellow employees.
  • Anticipate and address problems promptly and appropriately; work independently and take initiative to suggest improvements to service.
  • Communicate effectively with members, guests, and fellow employees; respond constructively to feedback and criticism and maintain composure when handling problems.
  • Balance the overall objectives of the golf operation with its day-to-day needs.
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