About The Position

Equinox Group is a high growth collective of influential, experiential, and differentiated lifestyle brands, including Equinox, SoulCycle, and Equinox Hotels. The company is recognized for inspiring and motivating members and employees to maximize life, with locations globally. Equinox values high performance living, a disruptive approach to unleashing potential, dreaming big, attention to detail, and a commitment to delivering the Equinox experience. They are obsessed with what's new, now, and next, always leading in fashion, culture, and consumer behavior, fostering a community vested in each other's success with humility and a team approach. The Assistant General Manager will influence and inspire the workforce, manage Front Desk, Maintenance, and Kids’ club departments, ensure high customer service, support ancillary departments and sales, maintain club cleanliness, and ensure adherence to risk management and loss prevention procedures.

Requirements

  • Proven leadership ability with 1-3 years of management experience in a operational management industry
  • Strong verbal and written communication skills
  • Effective time management and follow up skills
  • Financial management experience
  • Must have a legal right to work in the United States

Nice To Haves

  • High touch customer service experience preferred
  • Bachelor’s Degree preferred

Responsibilities

  • Influence and inspire a dynamic work force
  • Interview, hire, train, and manage Front Desk, Maintenance, and Kids’ club departments to meet the Equinox brand standards – assist departments in developing schedules and ensuring adherence to payroll budgets
  • Complete staff performance evaluations monthly and annually
  • Adhere to monthly ordering timeline and supply budgets
  • Ensure a high-level of customer service to club members
  • With partnership of General Manager, support ancillary departments and sales
  • Awareness of monthly departmental goals and monthly projections
  • Ensure cleanliness of club per Equinox’s company standard
  • Ensure the club is following proper Risk Management and Loss Prevention procedures - Monitor safety and security of club
  • Help facilitate all other projects or responsibilities as delegated by the General Manager
  • Must be open to location reassignments – must be able to work flexible schedules dependent on the needs of the business

Benefits

  • Competitive salary
  • Benefits
  • Industry leading commission opportunities for club employees
  • Complimentary Club membership
  • Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

1-10 employees

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