Assistant General Manager

Lucky Strike Entertainment•Boca Raton, FL

21d•Onsite

About The Position

Lucky Strike Entertainment is a leading location-based entertainment company with a diverse portfolio of entertainment venues including bowling centers, waterparks, an amusement park, and family entertainment centers. We are seeking a motivated Assistant General Manager to oversee daily operations, drive revenue, and ensure exceptional guest experiences across all departments. This role requires a hands-on leader who can manage performance, lead teams, and maintain high service standards. The Assistant General Manager will be responsible for the overall success of the center during their shifts, acting as the General Manager in their absence.

Requirements

3 to 5 years of progressive leadership experience in hospitality, restaurant, or high-volume operations
Proven ability to drive sales and operational performance across a multi-department environment
Experience training and developing department-level managers
A floor-first management style; you lead by being present, not by directing from a distance
Financial acumen including labor forecasting, cost control, and direct P&L impact
Flexible availability including nights, weekends, and holidays

Responsibilities

Own center performance across bowling, arcade, food and beverage, bar, and events on every shift
Drive sales through strong hospitality, guest engagement, and sharp service standards
Hire, train, coach, and schedule hourly teams across all departments
Manage daily financials including cash handling, labor, COGS, and inventory
Stay visible and active during peak shifts including nights, weekends, and holidays
Execute company initiatives, promotions, and operational improvements in partnership with the GM