Assistant General Manager - Boulevard

Hilton Grand Vacations•Las Vegas, NV

2d•Onsite

About The Position

Hilton Grand Vacations is seeking a passionate Assistant General Manager to join the team at Hilton Grand Vacations on the Boulevard. This role is for individuals ready to bring their hospitality skills to life or eager to learn and grow in a dynamic environment with real opportunities for advancement. The Assistant General Manager will act as a hands-on leader for all operating departments, executing duties in alignment with the company's service culture to drive success. Essential expertise and professionalism are required to ensure operations run smoothly, efficiently, and with excellence.

Requirements

Minimum 7 years of hands-on experience in large-scale resort operations.
At least 5 years of related hospitality experience.
5+ years in a managerial or director-level role.
Previous experience in timeshare operations required.
Hands-on leadership experience across Food & Beverage, Front Desk, Housekeeping, and Spa operations.
Proven ability to lead multiple departments within day-to-day resort operations.
Exceptional verbal and written communication abilities.
Proven experience in safety, security, and risk management.
Strong understanding of finance, budgeting, scheduling, payroll, and project management.
Demonstrated ability to build and sustain a high-engagement service culture.
Proficient in relevant computer systems and software.

Responsibilities

Builds and leads Association(s) operating and retail budgets.
Develops and maintains cost & labor controls.
Conducts daily inspections of units, buildings, and grounds, noting deficiencies of Team Members, contractors and the physical appearance of property.
Determines most appropriate and efficient method to address and seek innovative solutions.
Monitor daily service levels in customer interactions.
Remains alert to potential problems or areas of concern, ensuring appropriate action.
Coaches, guides, and directs seven (7) department leaders.
Counsels' direct reports on job-related matters.
Guides and advises employees to achieve established goals and objectives.
Leads engagement activities with the community and the region. Champion of the Grand Impact Committee for the property.
Lead daily leadership stand up meetings.
Participate in department-specific meetings.
Lead monthly staff meetings for the Executive Leadership.
Lead quarterly team member town hall events & engagement.