Assistant General Manager

Flix Brewhouse•Albuquerque, NM

13d•$67,000 - $80,000•Onsite

About The Position

Join the team at Flix Brewhouse, the first-ever cinema brewery in America, where we blend the love of film with the joy of craft beer and delicious food! As an Assistant General Manager at Flix Brewhouse, you will have the opportunity to create exceptional experiences for our guests by supporting the GM in leading and managing all aspects of the business, including the front of house, heart of house, and brewery. Your responsibilities will include managing food processes, projection procedures, inventory, ordering, and optimizing profits and guest satisfaction. You will also assist in the development and engagement of the leadership team.

Requirements

Certified in food handling and alcohol service requirements, such as Serve Safe.
Extensive experience working in the restaurant industry.
Strong leadership ability to inspire and foster the growth of emerging talent within your team.
Solid understanding of safety, sanitation, and food handling procedures.
Ability to lift up to 50 pounds and stand for extended periods of time.
Excellent English communication skills, both written and oral.
Ability to effectively manage labor to facilitate a low turnover rate among team members.
Proactive, innovative, and timely in all daily work.
Ability to predict and manage COGs to keep operating costs in line with a budget.
Ability to support and empathize with guests when responding to feedback.
Expected to work a minimum of 50 hour work weeks.
Ability to drive the entire operation to success.
Extensive knowledge of safety, sanitation, and food handling procedures.
Professional communication skills required.
Ability to work in a team environment, develop staff and mentor management and hourly team.
Ability to work calmly and effectively under pressure.
Must have problem solving abilities, be self-motivated and organized.
Have a commitment to quality service and food and beverage quality.
Familiarity with required Licensing and Labor Laws.
Ability to motivate team members to achieve a common goal.
Ability to determine applicability of experience and qualifications of job applicants.
Able to maintain a staff low turnover rate and keep staffing numbers up to par.
Has a thorough knowledge of and adherence to the law with regard to: Licensing Laws, Health and Safety Regulations, Food Handling and Hygiene Laws, Fire Regulations and Procedures, First Aid Procedures.

Nice To Haves

Develop interactive guest relations and awareness of any possible future requirements. Relays such information and ideas to the General Manager for the enhancement of the guest expectation.

Responsibilities

Manage food processes, projection procedures, inventory, and ordering.
Optimize profits and guest satisfaction.
Assist in the development and engagement of the leadership team.
Assist the GM in managing daily operations including food processes, projection procedures, equipment, development and performance of team members.
Conduct inventory and ordering of food and supplies.
Assist the GM with financial and operational performance of the unit.
Ensure guest satisfaction is delivered by management and team members providing genuine hospitality and exceeding guest expectations.
Adhere to company standards and service levels to increase sales and minimize costs.
Deliver the targeted financial return.
Ensure that all financial and payroll related duties are completed accurately, on time, and in accordance with company policies and procedures.
Ensure compliance with operational standards, company policies, and Federal/State/Local laws.
Estimate food and beverage costs, forecast sales and profits.
Audit service in all areas by all team members and provides feedback.
Respond to complaints and take appropriate action to ensure guest satisfaction.
Interview hourly employees, conduct orientation when needed and play a vital role in training new managers.
Responsible for designated schedules assigned by the General Manager.
Ensure proper security procedures, safe working and guest environment.
Provide direction to team members regarding operational and procedural issues.
Display a pro-active an innovative approach to skills development and standards with your team.
Ensure restaurant food quality through completion of line checks.
Act with initiative in planning for the future and possible consequences.
Be pro-active in getting things done and exceeding expectations of both guests and team members.
Develop interactive guest relations and awareness of any possible future requirements. Relay such information and ideas to the General Manager for the enhancement of the guest expectation.
Set a good example of the company dress code and appearance standards, ensuring that your team fully complies with all expectations.
Enforce all alcohol and food licensing and regulations.
Enforce sanitary practices for food handling, general cleanliness, and maintenance of cinema.
Hire, develop and nurture employee talent to reduce turnover.
Understand and report Workers' Compensation and General Liability claims using proper procedures.
Work closely with the management team to identify and develop team members for future leadership roles.
Ensure the highest level of hourly team member training and validation of team member knowledge.