Assistant General Manager - Home2 Suites, Minnetonka, MN

Home2 Suites Minnetonka•Minnetonka, MN

1h•Onsite

About The Position

Home2 Suites Minnetonka is looking for an energetic, hands-on, and driven Assistant General Manager to partner with the General Manager in leading our team, supporting operations, and ensuring every guest feels welcomed, valued, and cared for. This is a roll-up-your-sleeves, jump-in, lead-by-example leadership opportunity where you help set the tone, culture, and standard for excellence.

Requirements

Proven experience in hotel management or a similar leadership role within the hospitality industry
Prior hotel leadership experience (Supervisor, Assistant Manager, or Department Leader)
Strong leadership, communication, and problem-solving skills
Sound understanding of hotel operations, including front desk, housekeeping, and maintenance
Financial acumen with experience in budgeting, forecasting, and revenue management
Ability to handle guest concerns with professionalism and tact
Flexibility to work various shifts, including evenings, weekends, and holidays
Any combination of education, training or experience that provides the required knowledge, skills, and abilities to effectively perform the duties
Comparable hotel size and scope of experience is preferred for a 102-room hotel

Nice To Haves

Excited to grow into future General Manager opportunities

Responsibilities

Lead the Day-to-Day Operations
Partner with the General Manager to ensure smooth and successful daily hotel operations
Jump in where needed — front desk, guest support, problem solving, and team leadership
Regularly cover front desk shifts and support peak operational times
Serve as the Manager on Duty during scheduled shifts and weekends
Be a Visible, Supportive Leader
Inspire, motivate, and support team members across all departments
Help hire, train, coach, and develop a strong and engaged team
Foster a positive, accountable, and fun work culture
Lead by example — your attitude sets the tone
Create Exceptional Guest Experiences
Interact with guests daily and ensure they feel genuinely welcomed
Resolve guest concerns with professionalism, urgency, and care
Monitor guest feedback and help drive continuous improvement
Help Drive Hotel Performance
Support financial goals, cost control, and operational efficiency
Help ensure brand standards and Golder Hospitality expectations are consistently met
Assist in maintaining a clean, safe, and well-maintained property