Assistant General Manager
Club Pilates•Brea, CA
•Onsite
About The Position
As an Assistant General Manager, your #1 priority is driving daily membership sales, contacting leads, and creating a high-performance sales culture—all while delivering a world-class member experience. You’ll lead from the front by hitting personal sales goals, developing a strong in-studio community, and mentoring a results-driven team. This is a sales-first position ideal for someone who thrives on metrics, motivation, and movement.
Requirements
- 2+ years of sales leadership experience, ideally in fitness, hospitality, or service-based industries
- Proven success in hitting personal sales goals
- High-energy leadership style with the ability to inspire and train team members
- Strong interpersonal and written communication skills
- Proficient in CRM systems and sales reporting tools
- Highly organized and detail-oriented with a passion for problem-solving
- Passionate about fitness
Responsibilities
- Consistently meet and exceed personal sales goals
- Drive weekly lead generation through local business outreach, grassroots events and pop-ups, referral programs, and community engagement partnerships
- Execute the LASER sales process to convert leads to long-term members
- Collaborate with General Manager to forecast and execute against weekly/monthly revenue targets
- Participate in weekly strategy meetings and monthly sales reviews
- Leverage reports to identify performance gaps and implement solutions
- Optimize all studio revenue streams: memberships, class packages, and retail
- Build rapport with every member to support satisfaction and retention
- Address and resolve member concerns with urgency and care
- Implement proactive strategies like check-ins for low-usage members, milestone rewards, and VIP member touchpoints
- Monitor daily retention reports and manage follow-up tasks
- Aid GM in recruiting, onboarding, and developing an exceptional sales and front desk team
- Participate in regular sales training, coaching, and role-play sessions
- Motivate the team to exceed targets with a clear path to commissions and incentives
- Uphold Club Pilates’s brand values through consistent team accountability and culture building
- Day-to-day operations, cleanliness, and presentation of the studio
- Aid GM in managing staff schedules and class coverage to ensure optimal studio flow
- Enforce compliance with local, state, and federal labor laws and Rumble policies
- Be onsite full-time, including evenings and weekends as required
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
