Assistant General Manager
About The Position
The Assistant General Manager provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house and back-of-house areas under the guidance of the General Manager. We are looking for someone who loves working in a fast-paced, multi-faceted restaurant/entertainment scene, can communicate with team members and guests in a way that inspires FUN, thrives on instant satisfaction, enjoys improving guest experiences or encouraging team performance, and is driven to meet and exceed goals. The role requires the ability to handle high-volume days, significant physical activity during shifts, and extensive working hours, while overseeing all aspects of the business from minor details to the big picture.
Requirements
- 21+ years of age
- 5+ years of Restaurant/Hospitality Experience
- Proficient in managing the cost of goods sold and labor
- Strong business acumen
- Ability to lead a team to create a memorable guest experience
- Ability to work weekends, nights and holidays
- Not afraid to work in a fast-paced, noisy environment with distracting conditions.
Nice To Haves
- Ability to handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
- The ability to oversee all aspects of the business - from the most minor details to the big picture.
Responsibilities
- Provides overall leadership, supervision, and direction on strategic initiatives and operating standards.
- Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale.
- Analyzes financial reports and develops action plans to grow revenue and control costs to meet or exceed annual budgets.
- Assures the execution of staff training programs.
- Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience.
- Delivers an unparalleled guest experience through the best combination of food, drinks, and games.
- Maintains a safe and secure environment for all guests and staff.
- Continuously improves operational execution through attention to detail and adherence to operating standards and procedures.
Benefits
- Competitive salary
- Quarterly bonus program
- Health, Dental, Vision, Long & Short-term Disability
- Employee Assistance Program
- Buster’s Legacy Fund (Supports team members during difficult times)
- 401K matching plan
- FREE food
- FREE gameplay
- Large leadership team = multiple managers per shift
- FUN work environment
- Grow your career! Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
