Assistant General Manager

Marriott•Kansas City, MO

25d•Onsite

About The Position

The TownePlace Suites Kansas City at Briarcliff, a 94-room Marriott hotel, has the position of Assistant General Manager available for a person with a strong background in hotel operations. The Assistant General Manager is responsible for coordinating all hotel operations as directed and provides direct support to the General Manager. An ideal candidate must possess extensive knowledge of hotel operations and a positive attitude. Must be able to train and motivate associates to perform to the best of their abilities in order to exceed all brand and company requirements.

Requirements

Ability to maintain confidentiality of business and financial matters and information related to the property, owner(s), partners, guests, associates, etc.
Ability to communicate effectively and professionally verbally, in writing, and utilizing proper business telephone etiquette, and in making presentations.
Ability to work in a fast-paced, high-energy, and demanding work environment.
Knowledge of hotel operations or ability to learn quickly.
Problem analysis and problem-solving skills required.
General Computer knowledge and knowledge of word processing software; spreadsheet software and internet.
Guest relations skills.
Prompt and regular attendance.
Must be willing to complete a background check in accordance with federal and state laws.

Nice To Haves

Hotel Management, General Business or Marketing degree preferred but not required.
At least 4 years of hotel or management experience preferred (or equivalent combination of education and experience).

Responsibilities

Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures
Provides training to staff
Selects or assists in the hiring of hotel staff and completes new hire paperwork
Supports team members to ensure their daily workload is attainable and completed by end of shift
Assists with employee scheduling and timecard maintenance
Reviews employee performance and assists in conducting personnel actions such as disciplinary actions and terminations
Assists in maintaining accurate records including, but not limited to; cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservations cards, tips and gratuities, and credit cards
Conducts or assists in conducting department meetings
Adheres to all franchise and company procedures
Assists in resolving guest complaints and employee issues
Covers shifts in all departments as scheduled by the General Manager
Performs functions of the General Manager in their absence
All other duties as assigned

Benefits

Competitive Annual Salary
Medical Insurance – Coverage available as early as the first day of the month following employment, based on plan eligibility.
Dental Insurance
Vision Insurance
Company-Paid Life Insurance
401(k) Retirement Savings Plan with eligible participation
Paid Time Off (PTO)
On Demand Pay – Access earned wages before payday through our payroll partner.
Marriott Bonvoy Associate Travel Program – Deeply discounted room rates at participating Marriott properties worldwide.
Associate Hotel Discounts where applicable.
Gated Garage Parking provided for associates while working.
Employee Assistance Resources
Professional Development and Career Growth Opportunities
Leadership Development within a growing hospitality management company.
Opportunities to work alongside experienced hospitality professionals in a collaborative, team-oriented environment.