Full - Time Assistant General Manager
About The Position
The Assistant General Manager partners closely with the General Manager to oversee daily operations for a large commercial and institutional facility portfolio in Wichita, Kansas. This service-focused leadership role involves supporting facility operations, building relationships with tenants, customers, service partners, and employees, and helping ensure facilities operate safely and effectively. The position is contingent upon finalization of a pending management agreement. The Assistant General Manager supports operational, financial, vendor, project, compliance, and customer-service activities, and provides leadership in the General Manager’s absence. The organization emphasizes integrity, accountability, respect, trust, servant leadership, teamwork, and continuous improvement.
Requirements
- Lead with integrity, accountability, and a servant-leadership mindset.
- Communicate effectively with customers, vendors, and employees at all levels.
- Stay organized while managing multiple priorities in a fast-paced environment.
- Be proactive, solutions-oriented, and committed to continuous improvement.
- Take ownership and be willing to perform hands-on work when needed.
Nice To Haves
- Experience in commercial property, facility, operations, or institutional building management.
- Knowledge of building systems, maintenance operations, and vendor management.
- Experience with budgeting, financial administration, and operational reporting.
- Strong customer service and relationship management skills.
- Proficiency with Microsoft Office and facility management software.
- A bachelor's degree in Facilities Management, Business, Property Management, or a related field, or equivalent experience.
Responsibilities
- Support maintenance, janitorial, security, mailroom, and contracted service operations.
- Build strong relationships with tenants, customers, and service partners.
- Conduct facility inspections and ensure high standards of quality and safety.
- Respond to customer concerns and drive timely, effective solutions.
- Assist with budgeting, purchasing, expense management, and financial reporting.
- Coordinate space moves, facility improvements, special events, and small capital projects.
- Manage vendor relationships and ensure contract compliance.
- Support regulatory, environmental, and workplace safety initiatives.
- Prepare operational reports, performance metrics, and client communications.
- Provide leadership and direction in the absence of the General Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
