Assistant General Manager

Pilot CompanyLondon, ON
CA$19 - CA$25Onsite

About The Position

Pilot Company is seeking an experienced Retail Assistant Manager to oversee high-volume retail facilities. The role involves generating and executing travel center and restaurant business plans to meet established standards, sales, profit objectives, and customer satisfaction. The Assistant General Manager will ensure customer expectations are met, conduct meetings with subordinate employees, and maintain effective vendor relationships. This role also involves building, coaching, managing, and developing teams through staffing, interviewing, hiring, and training. Key responsibilities include driving sales, managing team members, tracking inventory, providing customer service, and performing P&L analysis.

Requirements

  • Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
  • Previous management proficiency in high volume retail with P&L accountability
  • Ability to create and maintain a customer focused culture
  • Ability to work a flexible schedule of nights, days, weekends and holidays

Responsibilities

  • Ensuring that customer expectations are met
  • Conducting meetings with subordinate employees
  • Maintaining effective vendor relationships
  • Build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint
  • Driving sales
  • Managing team members
  • Tracking inventory
  • Providing customer service
  • Performing P&L analysis

Benefits

  • Fuel Discount
  • Weekly Pay
  • RRSP (for Full Time Employees)
  • Extended Health Care Benefits (for Full Time Employees)
  • AD&D Insurance (for Full Time Employees)
  • Life Insurance (for Full Time Employees)
  • Adoption Assistance
  • Tuition Reimbursement
  • Extensive Training Program
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