Assistant General Manager

Illegal Petes LLC•Boulder, CO
•$68,870 - $75,030

About The Position

The Assistant General Manager works closely with the General Manager and kitchen team to ensure operational excellence. The role leads front-of-house and bar operations while helping deliver a high-quality experience for customers and crew. The position also requires working in the kitchen on prep, grill, and dish, and supporting restaurant and bar operations, team development, guest service, sales, and financial results.

Requirements

  • High school diploma or equivalent.
  • At least one year of management and/or leadership experience.
  • Ability to listen effectively and give and take direction.
  • Ability to work under pressure and meet tight deadlines.
  • Comfort using computers and manager-related functions.
  • Good communication, organizational, and time-management skills.
  • Ability to recognize problems and solve them.
  • Ability to speak, read, follow, write, and comprehend instructions, correspondence, and policy documents.
  • Ability to work effectively in a diverse workforce.
  • Ability to set goals and turn plans into action.
  • Ability to safely operate commercial equipment.
  • Ability to work a flexible schedule.
  • Reliable vehicle, valid driver's license, clean driving record, and current auto insurance.
  • Ability to walk, bend, twist, reach, stoop, kneel, crouch, push, pull, or move objects weighing up to 50 pounds.

Responsibilities

  • Handle bar and shift responsibilities, including opening or closing, planning shifts, preparing for contingencies, and ensuring shift readiness.
  • Coordinate daily team deployment, routines, bar preparation, and shift handoffs.
  • Taste food at least twice per shift and ensure consistent execution, quality, freshness, and timing of food and drinks.
  • Maintain food and team safety, restaurant and bar cleanliness, sanitation, security, and readiness for the next shift.
  • Execute operational rollouts and follow IT practices and procedures.
  • Work in the kitchen through rotation or cross-training; support food ordering, receiving, organization, rotation, inventory, waste, yields, par levels, variances, and food-cost accountability.
  • Manage guest comments, mystery shops, and third-party inspection results, including action plans.
  • Interview, hire, and onboard team members; forecast staffing and support ongoing team development.
  • Train and cross-train team members, follow up on development, conduct evaluations and one-on-ones, and manage terminations.
  • Set daily team plans, communicate with the team, lead restaurant meetings, and support successful shift handoffs.
  • Manage on-stage operations, coach team members, create a positive atmosphere, and train and mentor Shift Supervisors.
  • Drive sales across all areas, including forecasting, projections, budgets, promotions, and guest feedback.
  • Follow banking practices, including safe and drawer counts, and maintain bar accountability.
  • Manage bar ordering, receiving, organization, rotation, inventory, waste, yields, par levels, variances, and bar-cost accountability.
  • Care for bar equipment and tools and manage restaurant and bar supplies.
  • Manage schedules, labor, controllable and non-controllable costs, smallwares, supplies, workers' compensation prevention, repairs and maintenance, equipment, HVAC, and exterior upkeep.
  • Respond to guest and team-member incidents and follow safety and security practices.

Benefits

  • Starting annual salary of $68,870.
  • Annual bonus potential of $10,200, paid quarterly.
  • Paid time off based on position and tenure.
  • Paid sick time off.
  • Employer-paid health benefits.
  • Medical, dental, and vision insurance.
  • 401(k) after one year.
  • Free concert tickets.
  • Free sporting event tickets.
  • Free and discounted meals.
  • Discounted merchandise.
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