Assistant General Manager

Paris Baguette•Albuquerque, NM

3d•Onsite

About The Position

As the Assistant General Manager, you will support the General Manager in administering training and HR functions of the stores. This includes assisting with hiring, preparing new hire packets, and ensuring the store is clean and running efficiently. You will also be responsible for delegating tasks to crew members and managing various store operations.

Requirements

Minimum High School Diploma/GED or Some College
2-4 years of food handling experience
Detail-oriented with excellent organizational skills
Excellent verbal and written communication skills
Able to lift up to 50 lbs
Strong time management and prioritization abilities
Proficient on Point-of-Sale systems, currently Toast
Understanding of cash handling and accuracy of transactions
Flexible, adaptive, upbeat, open, and visible management style
Successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio
Passion for people: Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members
Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment
Ability to provide constructive feedback and recognition to every member of the organization, to ensure an open and transparent culture of high performance standards
High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven
Must be a team player who fosters a collaborative and engaged teamwork environment
Act as a Brand Ambassador with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture.

Responsibilities

Support and gather information to develop store operation plans.
Help administer new product launches, promotions, and seasonal events.
Order merchandise and ingredients.
Conduct monthly inventory counts using Excel.
Collect feedback to identify local community and customer needs.
Learn and understand all company policies and provide suitable advice to employees.
Support the manager in delivering company-wide communication to all employees.
Utilize WebPOS for measuring store revenue and operating performance, including automated programs for work schedules, monthly performance reports, quarterly business reports, and cash and product management.
Manage POS and credit card systems during operating business hours.
Serve as the main contact for catering and special orders.
Perform daily inventory counts.
Help manage deliveries and inventory.
Support simple repairs in the store, such as for equipment and furniture.
Act as a general substitute for the Manager.
Regularly inspect the store to ensure standards are maintained at all times.
Ensure all employees are providing excellent customer service.
Coach employees in a positive manner to improve performance.
Delegate job tasks and enforce assigned duties.
Create employee work schedules for final review by the General Manager.
Issue refunds to customers.
Handle initial claim issues and report them to the appropriate department.
Monitor, report, and take action on any incidents that occur.
Oversee Quality Control, Health Inspections, and Inspection Checklists.