Assistant General Manager of Queenie's Restaurant - United Center
About The Position
The Assistant General Manager is responsible for day-to-day restaurant operations at Queenie's Restaurant in the United Center. This role will deliver a superior guest experience via hiring, training, and managing the operation. The ideal Assistant General Manager candidate is passionate about hospitality, food and beverage and location morale/culture. They should have the ability to think proactively and creatively, have decision-making and analytical skills and be effective in written and verbal communication. They are self-motivated with the ability to thrive in a fast paced environment, effectively multi-task and drive results.
Requirements
- 4+ years expereince managing restuarant operations
- Able to work independently and have the capacity to manage up and down
- High level of computer literacy
- Passion for hospitality, food, and retail
- Ability to work a flexible schedule - nights, weekend, and holidays
Nice To Haves
- A degree in Hospitality or related field is preferred
Responsibilities
- Ensures great guest service and delivery of hospitality standards by holding team accountability to steps of service
- Adatable to changes without losing momentum
- Maintaining positive guest relationships including obtaining regular feedback through table visits and executing show quality standards
- Trains and conveys brand clarity through the menu, wine, and beverage knowledge
- Promotes a positive work environment through hiring/selection of team members, maximizing productivity and morale through team member engagement, and maintaining appropriate staffing levels per business needs.
- Maintains state, federal and business compliance, including but not limited to responsible alcohol service guidelines, safety and sanitation standards, and client requirements
- Engages in the financial goals of the operation with support from the General Manager
- Additional duties/responsibilities, as assigned
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
