Toro Toro Assistant General Manager

Four SeasonsHouston, TX
Onsite

About The Position

The Toro Toro Assistant General Manager ensures our guests receive the highest level of food quality and service, while managing, developing and supporting their team, as well as controlling labor and other expenses. This role involves selecting, training, evaluating, leading, motivating, coaching, and disciplining all employees to ensure that established cultural and core service standards are met. The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts is essential. The role also requires describing and ensuring the quality of all food items, ingredients, and preparation methods, as well as providing expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner. Additionally, the Assistant General Manager will control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control, and attend regular operational meetings to ensure effective coordination and cooperation between departments.

Requirements

  • High school or college education or equivalent experience.
  • Minimum two years related food and beverage experience in high volume, upscale setting.
  • Thorough knowledge of luxury service, cost control in F&B, labor controls, menu writing, maintenance, merchandising and accounting.

Responsibilities

  • Select, train, evaluate, lead, motivate, coach, and discipline all employees to ensure that established cultural and core service standards are met.
  • Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
  • Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner.
  • Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
  • Attend regular operational meetings to ensure effective coordination and cooperation between departments.

Benefits

  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
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