Assistant General Manager

Big Whiskey's of Southwest Missouri•Neosho, MO

29d•$48,000 - $50,000•Onsite

About The Position

Big Whiskey’s of Southwest Missouri is locally owned and operated. We are looking for strong managers who are ready to learn the next steps to further their careers. Assistant General Managers play a large role in not only supporting their store’s employees but also in being hands on in learning and training all facets of a GM role while providing hands-on training and coaching of team members. We are looking for individuals who are looking to grow in the future, a willingness to learn and take on new responsibilities is a must. We are committed to maintaining the standards that make Big Whiskey’s special as well as keeping the team’s energy and motivation high so that our guests are sure to enjoy the level of guest service that BW is known for.

Requirements

21 years of age
Be able to communicate and understand the predominant language(s) of the restaurant’s trading area
Have knowledge of service and food and beverage, generally involving at least 3 years of FOH operations and/or assistant management positions
Excellent communication and customer service skills
Possess excellent basic math skills and have the ability to operate a cash register or POS system
Be able to work in a standing position for long periods of time (up to 5 hours)
Be able to reach, bend, stoop and frequently lift up to 50 pounds
Be able to work in ALL areas of the store both FOH and BOH
Stamina to work 50-60 hours per week

Responsibilities

Understand completely all policies, procedures, standards, specifications, guidelines, and training programs
Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times
Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards
Achieve company objectives in sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
Make employment and termination decisions
Fill in where needed to ensure guest service standards and efficient operations
Continually strive to develop your staff in all areas of managerial and professional development
Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner
Ensure that all equipment is kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs
Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures
Oversee and ensure that the restaurant policies on employee performance appraisals are followed and completed on a timely basis
Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor objectives are met
Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures
Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests
Develop, plan and carry out all restaurant marketing, advertising, and promotional activities and campaigns

Benefits

Training & development
401(k)
Employee discounts
Health, Dental and Vision insurance - Paid by employer!
401k- 100% match on your yearly contribution
Paid Time Off - 10 paid vacation days, use it, cash it, roll it
Flexible Scheduling
Shift Meals and Discounts - 1 free meal per shift worked and 50% your bill anytime you aren’t working
Key Technology Pieces
Training and Support