Assistant General Manager

Dave & Buster's Inc.•Laredo, TX

13d•$59,931 - $70,508•Onsite

About The Position

THE AMUSEMENT MANAGER: a technical expert who keeps our games in "ideal playing conditions.” Providing leadership to our Game Technicians while positively impacting the business and providing excellent guest service. We are looking for someone who loves working in a fast-paced, multi-faceted Restaurant/Entertainment scene, is able to diagnose and repair the operations of amusement arcade games and virtual reality games, and has a friendly, engaging management style that our guests and employees would enjoy. The ideal candidate can handle busy days, walk significant distances during shifts, and work an average of 50-hour work weeks. They can communicate with team members and guests in a way that inspires FUN! and thrives on instant satisfaction by improving someone's experience or encouraging their team to elevate their performance.

Requirements

21+ years of age
3+ years of relevant experience in a similar environment diagnosing and fixing arcade games and technical equipment
Ability to lead a team to create a memorable guest experience
Not afraid to work in a fast-paced, noisy environment with distracting conditions
Ability to communicate effectively, both orally and in writing, regarding all job responsibilities
Strong business acumen
The ability to work weekends, nights, and holidays

Responsibilities

Hiring, training, developing, and retaining the best team possible
Create a well-maintained, safe, secure, and sanitary environment for all D&B Guests and staff
Keep arcade equipment maintained and in proper working order
Adhere to all outlined preventative maintenance programs
Monitor and perform daily store maintenance as instructed
Strive for 100% "game playability" and repair games on the fly