Assistant General Manager - Aera

Oliver & Bonacini•Toronto, ON

9d•CA$55,000 - CA$68,000•Onsite

About The Position

Joining Aera means becoming part of an extraordinary team dedicated to delivering exceptional hospitality and unforgettable guest experiences. Reporting to the General Manager, the Assistant General Manager plays a key leadership role in all aspects of restaurant operations. Working closely with both Front of House and Back of House teams, you will help build and develop high-performing teams, uphold our standards and operating procedures, and drive operational excellence. Through professional, enthusiastic leadership and a commitment to hospitality, you will contribute to what sets Aera apart—creating a warm, welcoming, and truly memorable experience for every guest.

Requirements

2–3 years of leadership experience in a high-volume, upscale hospitality environment.
Previous management experience preferred.
An inspiring and seasoned hospitality professional with a passion for creating exceptional guest experiences.
A proactive problem-solver who is always looking for more effective and efficient ways of working.
Results-driven, with the ability to set goals, drive performance, and motivate your team to continuously raise the bar.
A collaborative leader who understands that great teams achieve more together.
Exceptionally organized, with strong attention to detail and the ability to think quickly and adapt in a fast-paced environment.
Committed to personal and professional growth, with a desire to take advantage of the learning and development opportunities offered.
Strong communication and interpersonal skills, with the ability to build relationships with guests, team members, and stakeholders alike.

Responsibilities

Enthusiastically communicate the restaurant's vision to all team members and lead by example.
Embody the O&B values daily and inspire the team with an exciting vision for the future.
Regularly monitor and achieve the O&B points of technical service and points of detail.
Build and maintain relationships with guests, team members, and senior management.
Create, foster, and maintain a rave-worthy bar program.
Promote the restaurant with high personal integrity and business ethics.
Conduct recruitment, selection, training, and development initiatives, as well as performance management and employee coaching.
Apply and use conflict resolution and problem-solving skills and inspire others to do the same.
Assist with tracking sales, invoicing, and managing inventory.
Conduct and coach the management team to host well-informed briefings with service staff prior to each function or service.
Have a strong grasp of service needs and schedule accordingly.