Assistant General Manager

Residence Inn Rocky Mount•Rocky Mount, NC
•Onsite

About The Position

We are seeking an experienced Assistant General Manager to join our team. The ideal candidate will be a highly motivated individual with a passion for excellence and a proven track record of success in the hospitality industry.

Requirements

  • Minimum of 1 year of experience in a management role in the hospitality industry
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Excellent problem-solving and decision-making skills
  • Proficient in Microsoft Office and other relevant software
  • Ability to work flexible hours, including weekends and holidays

Responsibilities

  • Assist the General Manager in overseeing the daily operations of the business
  • Recruit, hire, and onboarding new employees for the hotel
  • Manage and train staff to ensure they are meeting performance expectations
  • Maintain a positive and professional work environment, handle employee relation matters
  • Ensure compliance with all company policies and procedures
  • Respond to guests and employees' complaints and resolve issues in a timely and effective manner
  • Responsible for employee records keeping at the hotel and stays in compliance
  • Develop and implement strategies to increase revenue and profitability

Benefits

  • competitive salary
  • comprehensive benefits package
  • opportunities for growth and advancement within the company
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