Assistant General Manager. Downtown San Francisco

Equinox • San Francisco, CA

1d • Onsite

About The Position

The Assistant General Manager (AGM) plays a crucial role in influencing and inspiring a dynamic workforce to uphold Equinox's brand standards. This position involves managing various club departments, ensuring high levels of customer service, and supporting the General Manager in achieving departmental goals and financial projections. The AGM is responsible for maintaining the club's cleanliness, safety, and adherence to risk management procedures. This role requires flexibility in scheduling and openness to location reassignments.

Requirements

• Proven leadership ability with 1-3 years of management experience in an operational management industry
• Strong verbal and written communication skills
• High touch customer service experience preferred
• Effective time management and follow up skills
• Financial management experience
• Ability to lift 25 pounds
• Able to be mobile throughout the facility all day
• Must have a legal right to work in the United States.

Nice To Haves

• Bachelor’s Degree preferred

Responsibilities

• Influence and inspire a dynamic work force
• Interview, hire, train, and manage Front Desk, Maintenance, and Kids’ club departments to meet the Equinox brand standards – assist departments in developing schedules and ensuring adherence to payroll budgets
• Complete staff performance evaluations monthly and annually
• Adhere to monthly ordering timeline and supply budgets
• Ensure a high-level of customer service to club members
• With partnership of General Manager, support ancillary departments and sales
• Awareness of monthly departmental goals and monthly projections
• Ensure cleanliness of club per Equinox’s company standard
• Ensure the club is following proper Risk Management and Loss Prevention procedures - Monitor safety and security of club
• Help facilitate all other projects or responsibilities as delegated by the General Manager
• Must be open to location reassignments – must be able to work flexible schedules dependent on the needs of the business

Benefits

• Competitive salary
• Benefits
• Industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

What This Job Offers

• Job Type: Full-time
• Career Level: Manager