Assistant General Manager - Washington D.C.
JETSET Pilates•Washington D.C, WA
•Onsite
About The Position
JETSET Pilates is a modern, music-driven Pilates brand focused on making fitness accessible, community-centered, and scalable. We are seeking an exceptional Assistant General Manager to help launch our first studio in Washington D.C. As a founding team member, you will collaborate with the General Manager to establish the studio, build the instructor team, and set the cultural standard for the studio floor.
Requirements
- Ability to instruct a high volume of classes per week.
- Experience providing feedback, encouragement, and form corrections.
- Experience coaching instructors.
- Ability to embody the JETSET method.
- Experience overseeing and developing teams.
- Experience facilitating new client onboarding.
- Ability to review and act on customer feedback.
- Experience supporting daily studio operations.
- Experience providing updates to management.
- Experience contributing to policy and process documentation.
Nice To Haves
- Experience in the fitness industry.
- Experience in community building.
- Experience in marketing initiatives.
- Experience in social media management.
- Experience in talent development.
Responsibilities
- Lead and participate in local marketing initiatives, including tabling events, community activations, and collaborations with lifestyle, wellness, and fitness brands.
- Build relationships with prospective members, local influencers, and corporate partners to drive sales.
- Support the studio's social media presence by creating content and building an audience.
- Instruct a high volume of classes per week, maintaining the JETSET standard of excellence.
- Provide real-time feedback, encouragement, and form corrections to clients.
- Coach instructors through regular 1:1s and in-class observations, ensuring consistency in delivery and client experience.
- Embody the JETSET method, fostering community, connection, and belonging.
- Oversee and develop Studio Leads, providing training and feedback.
- Facilitate new client onboarding and integration into the JETSET community.
- Review Net Promoter Scores and address detractor feedback in partnership with the GM.
- Support daily studio operations, including stepping in as acting GM, scheduling, reporting, and operational continuity.
- Provide regular updates to the GM on instructor pipeline, talent development, and floor operations.
- Contribute to the documentation and improvement of studio policies, processes, and playbooks.
Benefits
- Opportunities for increasing ownership across talent, training, and instructor development at the network level as the business scales.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
