Hotel Assistant General Manager - Homewood Suites Canton

Buffalo Lodging•Canton, MA

9h•Onsite

About The Position

Homewood Suites by Hilton in Canton is seeking an Assistant General Manager to join their team. This hotel features 98 spacious suites with full kitchens and is conveniently located south of Boston, with easy access to the city via the 128 train. Nearby attractions include Gillette Stadium, Legacy Place, the Blue Hills Reservation, and Trillium Brewing. Guests can enjoy a self-serve beer and wine station and complimentary breakfast. The hotel is owned and managed by Buffalo Lodging Associates (BLA), an award-winning hotel management company founded in 1996, which manages 50 properties in partnership with major hotel brands. BLA emphasizes true hospitality and values its dedicated associates.

Requirements

Two years of related management experience.
Hotel brand knowledge.
Extensive experience with rooms, housekeeping, and food and beverage.
Working knowledge of hotel operations, including security and safety programs, personnel (HR) relations, quality assurance programs, and long-range planning.
Bachelor's degree in hotel management, business, or a related field, or an equivalent combination of education and experience.
Expertise in standard hotel management systems.
Hands-on leadership.
Valid Driver's License.

Responsibilities

Oversee facility operations in the absence of the General Manager, including guest services, housekeeping, maintenance, sales, food and beverage, and human resources.
Manage front office operations and directly supervise front desk and food and beverage staff.
Resolve guest concerns while maintaining high franchise Guest Service scores.
Foster a positive, cooperative work environment between staff and management.
Conduct supervisory duties including interviewing, hiring, training, appraising performance, rewarding and coaching employees, planning, assigning, and directing work, and addressing complaints and resolving concerns.
Perform administrative tasks such as reporting, inventories, and accounting processes.