Assistant General Manager (Proper Brands)

Vireo Health•Crestwood, MO

3d•Onsite

About The Position

The Assistant General Manager assists the General Manager and Store Manager with daily dispensary operations, compliance with state and local regulations, and the location’s profitability. The position supports patient care and customer relations, helps develop and manage the dispensary team, and upholds Proper Cannabis’s mission, vision, goals, and objectives. This full-time, non-exempt role is open to internal employees and requires prior leadership and retail experience. Qualified candidates submit an application and current resume; the process includes an onsite interview and may include an assessment. Feedback from current managers may also be considered.

Requirements

Prior leadership and retail experience is required.
Comprehensive knowledge and understanding of Missouri and local cannabis laws.
Ability to obtain a Missouri Agent ID.
Must be 21 years of age or older.
Valid driver’s license and clear motor vehicle report based on company requirements.
Strong leadership and team management skills.
Ability to adapt quickly in a fast-paced, changing, and challenging environment.
Excellent written and verbal communication skills.
Strong organizational skills and attention to detail.
Thorough understanding of the medicinal implications and effects of Sativa, Indica, and hybrid strains.

Nice To Haves

3 or more years of experience in retail and guest services.
2 or more years of experience in a management environment.
Bachelor’s degree in Business or a related field.
2 or more years of cannabis retail experience.

Responsibilities

Assist the Store Manager with day-to-day dispensary operations.
Assist in overseeing customer relations and patient care.
Maintain in-depth knowledge of store vendors, products, strains, and industry trends.
Partner with the Store Manager to support achievement of financial and operational goals.
Keep management, inventory, purchasing, and financial reports up to date, accurate, and accessible.
Assist with POS, inventory, and security system audits to maintain compliance with state regulations.
Perform daily counts of cannabis and cannabis-related products in the dispensary.
Assist in overseeing compliance with local and state regulations.
Receive orders and deliveries and record quantities and timing.
Ensure team members and patients follow safety protocols and procedures.
Collaborate with the Store Manager to implement and manage company and dispensary best practices, policies, and procedures.
Assist in managing the dispensary team, including Patient Care Specialists (budtenders).
Create weekly schedules.
Serve as a role model and resource for dispensary staff on products and services, policies, procedures, industry news, and regulatory changes.