Assistant General Manager - Cannabis Dispensary Gloucester/Beverly

Reverie 73•Gloucester, MA

1d•Onsite

About The Position

Work with the General Manager to oversee the dispensary's efficient and compliant operation. Ensure all customer needs and concerns are addressed for maximum customer satisfaction. Develop a professional team passionate and knowledgeable about cannabis.

Requirements

Must be at least 21 years of age.
Able to successfully pass an extensive background check.
Must provide 1 professional and 1 personal reference.
Must be able to obtain and maintain a current Marijuana Establishment Agent Registration Card.
Willing to work differing shifts including evenings and weekends.
Willing to attend events outside of the dispensary including but not limited to – trade shows, company sponsored events, required on and off-site trainings, etc.
High School diploma or equivalent.
4+ years' experience in a fast-paced client-service intensive industry.
2+ years' experience in a leadership role.
Excellent communication skills.
Able to communicate effectively and politely to all colleagues, community members, and customers.
Ability to remain calm and organized in a fast-paced environment.
Skilled in accurate cash management and inventory control.
Ability to work as both a leader and team member.

Nice To Haves

2 years post-secondary education in a related field preferred.
Previous dispensary experience helpful.
Bilingual or multilingual a plus but not required.
Previous experience with Electronic POS (Point of Sale), inventory systems, METRC, and/or other Seed to Sale software preferred but not required.

Responsibilities

Support the General Manager with overall dispensary management and compliant operations.
Execute dispensary opening and closing procedures.
Activate or deactivate the dispensary alarm.
Maintain surveillance equipment and Move product inventory out of or into the vault at shift start or end.
Ensure equipment including computers, scales, printers, and fax machines are in working order.
Create and perform cash deposits.
Oversee Sales Leads or personally address: Product and display arrangements.
Inventory control, delivery intake, stocking shelves, and relevant data entry.
Store security.
Notify the City's Emergency Services (911) of any emergency event that may require an immediate response.
Daily cleaning and maintenance tasks.
Inventory levels and ordering for all fulfillment, facility, and office supplies.
General Muse support.
Maintain a current and thorough understanding of Massachusetts state laws and regulations governing cannabis.
Partner with Compliance personnel to ensure dispensary operations are carried out in compliance with CMR 500.105 and 500.140.
Cross-train Muses and Leads to be able to execute sales / customer service, fulfillment, and security responsibilities in a compliant and effective manner.
Confirm inventory control, stocking shelves, and data entry are executed properly.
Conduct or review and sign off on 30-day inventory and security audits.
Purchase cannabis product accessories – rolling papers, pipes, glass, etc.
Complete a 4-hour responsible vendor training and 4 hours annually of job-specific training.
Handle any other duties as assigned by the General Manager.