Assistant General Manager

BallenIsles Country ClubChicago, IL
Onsite

About The Position

Marquette Park Golf Club in Chicago, IL, is pleased to announce an excellent career opportunity for a Full-Time, Seasonal Assistant General Manager! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you’ll contribute to a global leader in golf and community management. Role Type: Seasonal (Position will last 6 months or less) General Purpose: Assists the General Manager in overseeing all aspects of club operations, including activities and relationships between members, guests, and associates. Assists the General Manager with financial responsibility for property.

Requirements

  • Bachelor’s degree (BA); or four to six years related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
  • Knowledge of all Microsoft Office applications.

Nice To Haves

  • CMAA member, GCSSA or PGA/LPGA membership preferred.

Responsibilities

  • Assist with development, administration, and achievement of the annual golf revenue plan.
  • Oversees the care and maintenance of all club physical assets. May coordinate maintenance efforts of Clubhouse Managers.
  • Audits all inventories to assess control reliability. Identifies opportunities to control product costs and other expenses.
  • Prepares and monitors quarterly revenue goals and expenses as well as generating various (weekly, monthly, quarterly, and annual) business volume reports and updating forecasts.
  • Monitors all financial reports/statements on a monthly basis and recommends effective corrective action in cases of any negative budget variance.
  • Monitors business volume forecast in each department and advises changes to plans or programs, in areas of manpower, productivity, COS, operating costs, and other elements.
  • Manages marketing efforts to continually promote controlled golf access to target markets.
  • Collaborates and assists key managers with developing and achieving business and operating plans.
  • Participates in the creation of events and menus to entice variety of appetites, for both restaurants and banquets.
  • Assists the General Manager in monitoring success of all departments and department associates, including semi-annual performance reviews, as needed.
  • Assists in interviewing, hiring, training, planning, assigning, and directing work at all levels, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
  • Organizes compilation of all necessary data required to prepare annual budgets for club, as well as the comprehensive annual clubs business plan.
  • Serves as budget manager and as the point-person for timely and accurate completion of annual budgets for club operations.
  • Monitors basic personnel policy, reviews policies relating to personnel actions, and training along with professional development programs.
  • Ensures that human resources procedures and policies are followed and that deviations are effectively managed.
  • Updates and oversees implementation of policies and procedures for multiple departments, including compliance with all company standards.
  • Monitors overall club(s) safe-work practices and coordinates ongoing safety education programs.
  • Regular and reliable attendance.

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • PTO
  • Employee Assistance Program (EAP)
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