Assistant General Manager
Meiers Creek Brewing Company•Village of Lake Placid, NY
•$67,500 - $77,500•Onsite
About The Position
The AGM, Lake Placid leads all taproom operations at the Lake Placid location, reporting to the General Manager, Taproom Operations. This role oversees the Guest Experience & Operations Manager, manages the full FOH team, and is accountable for revenue performance, guest satisfaction, and operational excellence at the Lake Placid taproom. As MCBC’s newest location, this role requires a leader who is energized by building something new and who has the experience to do it right.
Requirements
- 5+ years of FOH hospitality experience, with at least 2–3 years in a general manager or assistant general manager role
- Proven ability to build and develop a team from the ground up
- Strong floor presence and hands-on leadership style
- Experience managing labor budgets, scheduling, and cost controls
- Familiarity with POS systems and scheduling tools
- NYS Alcohol Training Awareness Program (ATAP) certification or equivalent (or ability to obtain)
- Availability to work evenings, weekends, and holidays including peak tourist season
- Genuine passion for craft beer, hospitality, and the Lake Placid community
Nice To Haves
- Experience opening or building a new location strongly preferred
- Toast experience a plus
Responsibilities
- Lead and develop the full FOH team
- Set the culture and service standard from day one, establishing MCBC values in a new market
- Coach and develop team members at all levels with consistency, fairness, and urgency
- Serve as the senior MCBC leader on-site, representing the brand to guests, staff, and community partners
- Oversee all FOH operations at the Lake Placid taproom, including floor service, bar, and guest flow
- Own opening and closing procedures, shift reporting, and daily operational execution
- Manage cash handling, daily reconciliations, and bank deposit preparation
- Ensure compliance with NYS liquor service laws, health regulations, and safety protocols
- Partner with the GM, Taproom Operations on SOPs, staffing strategy, and operational standards
- Lead pre-opening setup and team readiness in coordination with the GM, Taproom Operations and Director of Operations
- Partner with the Guest Experience & Operations Manager for accurate bar and merchandise inventory entry and maintenance in XtraChef
- Drive taproom revenue at Lake Placid through service quality, upsell culture, and guest retention
- Track and report spend-per-guest, cover counts, and weekly revenue performance to the GM, Taproom Operations
- Identify opportunities to grow average check and merchandise sales
- Manage labor to budget in coordination with the GM, Taproom Operations
- Lead hiring, onboarding, and training of all FOH staff at Lake Placid
- Build and maintain a scheduling system that supports strong coverage and controlled labor costs
- Develop the Guest Experience & Operations Manager and future supervisors into strong floor leaders
- Identify individual and team training deficiencies across the FOH team, develop a plan to address them, and ensure execution
- Partner with the GM, Taproom Operations on performance management and disciplinary processes
- Partner with the Chef de Cuisine on FOH-BOH coordination and guest experience consistency
- Support event execution at Lake Placid in partnership with the Director of Events
- Provide the Marketing Manager with content opportunities and local community insights
- Collaborate with the Dir. Brewery Ops & Sales team on beer releases, tap list management, and product knowledge
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
