Assistant General Manager
About The Position
Drury Hotels is family-owned and operated, and has grown to over 6,100 members and 150 hotels in 30 states. The company is dedicated to treating guests and team members like family. Drury Hotels has been recognized as one of Newsweek's America's Greatest Workplaces 2025. This role is part of the Operations Leadership team and is expected to provide expert leadership across all hotel departments, focusing on exceptional guest service, training and developing team members, and delivering on key business metrics of quality, service, profitability, and team. The role also involves role-modeling quality assurance best practices and consistently meeting or exceeding all measures.
Requirements
- Passion to serve others and exceed our guests’ expectations
- Minimum of one-year supervisory experience with demonstrated leadership success
- Hotel experience preferred
Nice To Haves
- Bachelor’s degree in hospitality, business, or related field preferred
Responsibilities
- Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
- Train, develop, and coach team members to achieve success in their roles
- Deliver on key business metrics of quality, service, profitability, and team
- Role model quality assurance best practices each day with the team and consistently meet or exceed all measures
Benefits
- Mentorship
- Cross-training
- Development plans
- Management training
- Medical insurance
- Dental insurance
- Vision insurance
- Prescription insurance
- Life insurance
- Disability insurance
- Parental leave
- Team Member Assistance Program
- Company-matched 401(k)
- Flexible scheduling
- Paid time off
- Hotel discounts
- Free room nights
- Quarterly bonuses
- Semi-annual bonus
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What This Job Offers
Job Type
Full-time
Career Level
Manager
