Assistant General Manager | Full-Time | Hilliard Center

Oak View Group•Corpus Christi, TX

2d•Onsite

About The Position

The Assistant General Manager is responsible for the efficient, professional and profitable operation for Hilliard Convention Center, with a primary focus on convention sales and operations. In addition to assisting with managing the day-to-day business operations, the Assistant General Manager solicits new sources of revenue, independently for local business and in cooperation with Visit Corpus Christ on city-wide business. In partnership with the General Manager, responsible for overall management, promotion, and operation of the convention center, including policy administration, booking, marketing, finance, box office, advertising, and related operations for Hilliard Convention Center.

Requirements

Minimum of five (5) years of increasingly responsible sales experience for an arena, convention center, sports franchise, hotel or other similar public assembly or hospitality facility, including supervisory responsibility
Bachelor’s degree or better from an accredited college or university with major course works in Marketing, Business Administration, or a related field
Ability to work event nights, weekends and holidays as required
Has a strong track record of building relationships and generating new business
Excellent organizational skills, leadership skills, customer service skills
Enthusiastic and positive thinker
Strong PC and data processing skills; working knowledge of MS Word, Excel, as well as database management software

Responsibilities

Leads the efficient, professional, and financially successful management of the Hilliard Convention Center, with a strong focus on driving convention sales and executing high-quality event operations.
Actively identifies and pursues new revenue opportunities, independently targeting local business while collaborating with Visit Corpus Christi to secure citywide conventions and events.
Aggressively promotes the use of the facility to maximize its utilization and negotiates lease agreements as determined necessary and in the best interests of the Hilliard Convention Center
Evaluates existing policies and procedures and recommends improvements that will better reflect the needs of the facility and/or improve the efficiency and safety of operations
Helps conduct weekly production meetings
Assists in developing and administering a detailed operating budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; direct the monitoring of and approve expenditures; direct and implement adjustments as necessary
Responsible for recruiting, training, supervising, and evaluating convention sales staff
Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all Sales programs and activities
Establishes and maintains effective working relationships with civic organizations, city personnel, Visit Corpus Christi and lessees.
Prepare written proposals; reevaluate potential business value of various events and clients; initiate contractual arrangements
Conduct tours of facility for potential licensees; answer questions and provide information regarding facility capabilities
Oversees the development of standard operating procedures for all convention sales and operations
Oversees the preparation of required and necessary reports/records for the city and/or corporate
Meets regularly with Director of Marketing to discuss publicity, event promotion and Group Experiences issues and needs
Meets regularly with Convention Sales staff to discuss sales leads, trends and business opportunities
Travel to regional areas throughout the year in search of new business
Other duties as assigned by General Manager and SVP of Convention Centers
Perform other duties and responsibilities as assigned