Assistant General Manager

Marriott Pyramid AlbuquerqueAlbuquerque, NM
Onsite

About The Position

Join Legacy Hospitality as an Assistant General Manager and play a key role in driving operational excellence, guest satisfaction, and team success. As the Assistant General Manager, you will work closely with the General Manager to oversee daily hotel operations, support department leaders, and ensure exceptional guest experiences. This position is ideal for a motivated leader who thrives in a fast-paced environment and is passionate about developing teams and delivering results. We offer competitive pay, comprehensive benefits, and a culture where leadership, growth, and dedication are recognized and rewarded.

Requirements

  • Passionate about hospitality and guest service
  • Strong communicators with proven leadership abilities
  • Organized and capable of managing multiple priorities
  • Results-driven with strong problem-solving skills
  • Professional, adaptable, and team-oriented
  • Committed to developing others and building strong workplace culture
  • Stand and walk for extended periods throughout the property
  • Occasionally lift, carry, push, or pull up to 25 pounds
  • Travel between guest areas, meeting spaces, and operational departments
  • Respond to operational and guest service issues in a timely manner
  • Maintain focus and productivity in a fast-paced hospitality environment

Nice To Haves

  • Previous hotel leadership experience as an Assistant General Manager, Operations Manager, Department Head, or similar role
  • Experience managing multiple hotel departments and operational functions
  • Marriott Experience
  • Knowledge of hotel financials, labor management, and budgeting
  • Familiarity with hotel property management systems and reporting tools
  • Strong understanding of guest service standards and hospitality operations
  • Bachelor's degree in Hospitality Management, Business, or a related field preferred

Responsibilities

  • Support the General Manager in overseeing all aspects of hotel operations
  • Partner with department leaders to ensure service, quality, and operational standards are consistently achieved
  • Monitor guest satisfaction and address guest concerns in a timely and professional manner
  • Assist with recruiting, training, coaching, and developing team members and department leaders
  • Ensure compliance with company policies, brand standards, and safety regulations
  • Support budgeting, forecasting, labor management, and expense control efforts
  • Analyze operational performance and implement strategies to improve efficiency and profitability
  • Conduct property inspections to ensure cleanliness, maintenance, and presentation standards are maintained
  • Foster a positive and engaging work environment focused on teamwork and accountability
  • Act as Manager on Duty as assigned and provide leadership during all shifts

Benefits

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Paid Time Off
  • 401(k)
  • Employee Discounts
  • Growth and Advancement Opportunities
  • Sick Pay
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