Assistant General Manager, Van Mission - San Francisco

Equinox • San Francisco, CA

3d • Onsite

About The Position

The Assistant General Manager (AGM) is responsible for influencing and inspiring a dynamic work force. This role involves interviewing, hiring, training, and managing Front Desk, Maintenance, and Kids’ club departments to meet Equinox brand standards. The AGM will assist these departments in developing schedules and ensuring adherence to payroll budgets. They will also complete staff performance evaluations monthly and annually, adhere to monthly ordering timelines and supply budgets, and ensure a high level of customer service for club members. In partnership with the General Manager, the AGM will support ancillary departments and sales, be aware of monthly departmental goals and projections, and ensure the club's cleanliness and adherence to Risk Management and Loss Prevention procedures. The role also includes monitoring the safety and security of the club and facilitating other projects as delegated by the General Manager. The position requires openness to location reassignments and the ability to work flexible schedules based on business needs.

Requirements

• Proven leadership ability with 1-3 years of management experience in an operational management industry
• Strong verbal and written communication skills
• High touch customer service experience preferred
• Effective time management and follow up skills
• Financial management experience
• Ability to lift 25 pounds
• Able to be mobile throughout the facility all day
• Must have a legal right to work in the United States

Nice To Haves

• Bachelor’s Degree preferred

Responsibilities

• Influence and inspire a dynamic work force
• Interview, hire, train, and manage Front Desk, Maintenance, and Kids’ club departments to meet the Equinox brand standards
• Assist departments in developing schedules and ensuring adherence to payroll budgets
• Complete staff performance evaluations monthly and annually
• Adhere to monthly ordering timeline and supply budgets
• Ensure a high-level of customer service to club members
• Support ancillary departments and sales in partnership with the General Manager
• Be aware of monthly departmental goals and monthly projections
• Ensure cleanliness of club per Equinox’s company standard
• Ensure the club is following proper Risk Management and Loss Prevention procedures
• Monitor safety and security of club
• Help facilitate all other projects or responsibilities as delegated by the General Manager
• Be open to location reassignments
• Work flexible schedules dependent on the needs of the business

Benefits

• Competitive salary
• Benefits
• Industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

What This Job Offers

• Job Type: Full-time
• Career Level: Manager