Assistant General Manager - Full Time

VA/MD/SC•Willow Lawn Richmond, VA

1d•Onsite

About The Position

Gold's Gym is seeking an Assistant General Manager to assist the General Manager in the overall operation of the gym and to drive membership sales. The role involves creating a guest-friendly environment, maintaining high service standards, and contributing to the gym's growth and success. This position offers the opportunity to challenge skills and be rewarded for achievements.

Requirements

High school diploma or equivalent.
Experience in a customer service and sales role.
Current CPR Certification or ability to obtain within 30 days of employment.

Nice To Haves

Fitness industry experience.
Associates or Bachelor’s degree in business or related field.
Supervisory experience of customer service and sales roles.

Responsibilities

Promotes membership sales and assists with retention efforts of members.
Ensures that each guest receives outstanding guest service by providing a guest-friendly environment, including greeting and acknowledging every guest and by maintaining outstanding standards, solid promotional knowledge and all other components of guest services.
Recruits, trains, develops and communicates with all staff as well as assesses performance as needed under the direction of the General Manager.
Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels.
Properly delegates, monitors and evaluates specifically assigned responsibilities of subordinate team members.
Maintains adherence to all company policies and procedures.
Manages employee issues and member issues in the absence of the General Manager.
Performs any other duties as assigned by supervisor.