Assistant General Manager

Panera Bread • Harrisburg, PA

2d • Onsite

About The Position

At Panera, leaders are celebrated for bringing out the best in their teams. This role offers perks, a welcoming culture, and the opportunity to make a real impact daily, being part of making the familiar fantastic. As an Assistant General Manager, you will lead an amazing team and a beloved neighborhood bakery-cafe to sweet success. You'll inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests every day, and grow the business, while taking ownership of hiring, training, and development at your location. Panera Bread has more than 2,000 bakery-cafes and has been a source of career and personal growth opportunities for over 25 years. Customers enjoy flavorful, handcrafted meals centered around freshly baked artisan bread, with food free of items on their 'No No' List. The company also gives back to the community through Panera Cares community cafes, day-end donations, and partnerships with local non-profit organizations. Panera fosters a culture of warmth, belonging, growth, and trust, offering competitive compensation and benefits.

Requirements

• Minimum age: 18 years of age.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen required.
• Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
• This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities.
• Any job offer for this position is conditional upon the results of a background check.

Nice To Haves

• 1+ years of restaurant management experience preferred.

Responsibilities

• Support your General Manager by making key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support the hiring, on-boarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team.
• Assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
• Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people’s processes and Panera’s Guiding Values & Behaviors.
• Work as a team to ensure every guest is delighted by the quality of our food, service, and our team.
• Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe’s management team.
• Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
• Assist your General Manager in maintaining the bakery-cafe’s overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

Benefits

• Competitive pay & eligible for quarterly bonuses
• Free on-shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees