Assistant General Manager | San Antonio Spurs Club
About The Position
The Assistant General Manager (AGM) is responsible for effectively and profitably managing and directing all day-to-day aspects of the venue’s operations. Utilizing initiative and independent judgment closely with the General Manager in planning, directing and managing the day-to-day operations of the venue, the AGM has responsibility for all aspects of hospitality and managing the operation, including guest experience, event innovation, sales and revenue generation and delivering a return on investment to key stakeholders. Ensures implementation of the level of hospitality associated with Legends, with the objective of exceeding guest expectations and increased profits. Holds property leadership team accountable for strategy execution and guides their individual professional development. The AGM reports to the General Manager.
Requirements
- Bachelor’s degree with a minimum of 3-5 years management experience in the contract foodservice industry, preferably in a sports and entertainment venue
- Experience in high volume, foodservice accounts, preferably in concessions, premium services and beverage programs for a sports and/or entertainment venue
- Excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment
- Proficiency in Microsoft Word, Excel, and PowerPoint and POS Systems is required
- Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills
Nice To Haves
- Experience working in both union and non-union environment is preferred
- Previous P&L accountability and/or contract-managed service experience preferred
- Bilingual in Spanish a plus
Responsibilities
- Upholding Legends’ standards for quality and performance in all phases of the food and beverage operations
- Constantly innovating the guest experience – food, service, communications, etc. Balancing creativity with practical implementation.
- Overseeing operational management team, including developing talent, promoting from within, coaching, and performance management
- Assist in developing yearly operational budgets that result in a fiscally sound operation – including product levels and pricing.
- Overseeing monthly inventories for all departments
- Verifying, preparing and submitting reports/monthly projections as required
- Working closely with various sub-contractors and vendors to ensure all standards are met, terms of contract are followed and pricing is negotiated
- Ensuring unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines.
- Performing additional related duties, tasks and responsibilities as required
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid vacation
- 401k plan
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What This Job Offers
Job Type
Full-time
Career Level
Manager
