Assistant General Manager - Oak Room
About The Position
Ten Five Hospitality is excited to announce the launch of a new restaurant and lounge concept in Georgetown. We are seeking dynamic, experienced professionals to join our team as we create an elevated dining experience. Ideal candidates will have a strong background in fine dining service & a passion for delivering exceptional hospitality. The Assistant General Manager is a key member of the leadership team, partnering with the General Manager to oversee the daily operations of a premier restaurant and lounge. This role champions exceptional hospitality, operational excellence, and team development while ensuring the highest standards of food, beverage, and service. Through strong leadership, financial stewardship, and a commitment to creating memorable guest experiences, the Assistant General Manager helps cultivate a refined, high-performing environment that reflects the brand's commitment to excellence.
Requirements
- At least three (3) years’ experience working as an Assistant General Manager or similar role in fine dining hospitality/nightlife/ bars.
- Passionate about hospitality, food and beverage and morale/culture.
- Self-motivated with the ability to thrive in a fast-paced environment, effectively multi-task, and drive results.
- Excellent interpersonal, verbal, and written communication skills.
- Ability to work a flexible schedule including evenings, weekends, and holidays when required.
Responsibilities
- Partner with the General Manager to oversee all aspects of daily restaurant and lounge operations, ensuring seamless execution and exceptional guest experiences.
- Lead by example, fostering a culture of genuine hospitality, professionalism, and service excellence for both guests and team members.
- Address guest inquiries, concerns, and service recovery opportunities promptly and with discretion to ensure complete guest satisfaction.
- Collaborate with the Executive Chef and culinary leadership to develop, refine, and successfully execute seasonal menus and specialty offerings.
- Partner with the marketing, sales, and events teams to drive revenue, enhance brand presence, and execute successful promotions and private events.
- Coordinate front- and back-of-house operations to ensure efficient communication, timely service, and a consistently elevated dining experience.
- Oversee daily staffing, floor coverage, and shift execution to maximize operational efficiency and service standards.
- Recruit, interview, hire, train, mentor, and develop team members in partnership with the General Manager, maintaining appropriate staffing levels.
- Provide ongoing coaching, performance evaluations, recognition, and corrective action to support employee growth and accountability.
- Monitor inventory levels, forecast operational needs, and oversee purchasing to maintain quality while controlling costs and minimizing waste.
- Analyze operational performance and implement process improvements that enhance productivity, profitability, and the overall guest experience.
- Maintain comprehensive knowledge of all food, beverage, wine, and cocktail offerings to confidently support guests and the service team.
- All other duties assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
