Assistant General Manager

LUV Car Wash•Inglewood, CA

13d•Onsite

About The Position

Since launching in September 2021, LUV Car Wash has been on a mission — and we're just getting started. In under five years, we've grown close to 90 locations across six states (CA, NV, FL, GA, PA, and NJ), and we're not slowing down. Our mission is to become a top car wash company by growing our people, creating and maintaining strong operations, and living a culture of continuous improvement. We live that out through our values: we get stuff done, we work as a team, we do the right thing, we have fun — and most importantly, we LUV what we do. We're looking for an Assistant General Manager who embodies these values and is ready to support site operations, help build a winning team, and grow into the next leader driving our mission forward.

Requirements

HS Diploma or GED equivalent
A minimum of year (1) year of car wash experience is required.
Excellent verbal and written communication skills.
Passionate about creating genuine connections with team members and providing excellent customer service.
Moderate proficiency in MS Office, including Excel, is required.

Responsibilities

Direct cars into the wash tunnels.
Carry out visual inspections of vehicles to confirm their condition before sending them into the tunnel.
Perform cleaning of facility and ensure everything is organized and kept in the appropriate place.
Monitor inventory and supplies and assist with orders.
Ensure adherence to all safety protocols and standard operating procedures.
Properly address all customer escalations in a calm and collected manner.
Perform other related duties as required and assigned.
Assist with Recruiting, developing, and motivating teams to deliver the company's mission.
Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.
Job holder must demonstrate current competencies applicable to the job position. Every employee is required to remain updated on company policies and affairs through appropriate sources, such as the internal employee website.