Assistant General Manager - Subway

LV Petroleum•Concordia, MO

22h•Onsite

About The Position

We are looking for an experienced and motivated Assistant General Manager (AGM) to join our Subway team. The AGM supports the General Manager in leading daily restaurant operations, developing the team, delivering excellent guest service, and driving sales and profitability. This is a hands-on leadership position for someone who is comfortable working in a fast-paced environment and can step up to lead the restaurant when the General Manager is unavailable.

Requirements

Previous restaurant leadership or management experience preferred
Strong customer service and communication skills
Ability to coach, motivate, and hold team members accountable
Ability to work independently and make sound decisions
Strong organizational and problem-solving skills
Comfortable working in a fast-paced, high-volume environment
Ability to work flexible hours, including nights, weekends, and holidays
Must be dependable, professional, and team-oriented

Nice To Haves

Subway experience is a plus, but not required

Responsibilities

Support the General Manager with the overall operation of the Subway restaurant
Lead, coach, and develop team members to deliver exceptional customer service
Assist with hiring, onboarding, training, and performance management
Ensure proper staffing and shift coverage to meet business needs
Monitor food quality, preparation, portioning, and presentation
Maintain high standards for cleanliness, sanitation, and food safety
Follow all Subway brand standards, company policies, and operating procedures
Assist with inventory management, ordering, receiving, and controlling food costs
Monitor sales, labor, waste, and other key performance indicators
Help ensure accurate cash handling and daily financial procedures
Resolve customer concerns professionally and effectively
Conduct shift walks and ensure the restaurant is ready for business
Maintain a safe, clean, and welcoming environment for customers and employees
Step in to manage restaurant operations in the General Manager’s absence
Perform other duties as needed to support the success of the restaurant