Assistant General Manager
About The Position
Foothills Pet Resort is seeking a dynamic and dedicated Assistant General Manager to help lead their team. This role is ideal for a pet enthusiast with leadership skills and a passion for customer service, thriving in a fast-paced, pet-friendly environment. The Assistant General Manager will work alongside the Resort Manager to ensure smooth operations, lead and develop the team, provide excellent customer service, maintain safety and cleanliness, manage inventory, coordinate pet care, assist with marketing and events, and handle administrative duties. The responsibilities may be modified based on company needs.
Requirements
- A deep love for animals and comfort working with a variety of pets.
- Previous experience in a leadership or supervisory role, preferably in the pet care or hospitality industry.
- Strong verbal and written communication skills.
- Ability to manage multiple tasks, prioritize, and stay organized in a fast-paced environment.
- Proactive approach to problem-solving and ability to think on your feet.
- Collaborative mindset and a positive attitude toward teamwork.
- Desire for professional advancement in a dynamic environment.
Responsibilities
- Assist the Resort Manager in ensuring the smooth operation of the pet resort, including daily schedules and staff assignments.
- Assist in hiring, training, and mentoring team members, fostering a positive work environment, conducting performance evaluations, and supporting team member growth.
- Engage with pet owners, address their needs, resolve issues, and ensure clients feel valued and their pets are treated with care.
- Oversee the cleanliness and safety of the facility, ensuring compliance with health and safety standards.
- Track supplies and equipment, manage vendor relationships, place orders, and monitor inventory levels.
- Ensure pets receive proper care for daycare, boarding, or grooming, creating individualized care plans for pets with specific needs.
- Assist in organizing special events, promotions, and themed days, and collaborate with the marketing team.
- Manage administrative tasks such as payroll, scheduling, and reporting, and support the manager with budgeting and financial tracking.
Benefits
- Discounted daycare and boarding for your own dog.
- Medical/vision/dental plans (for full-time employees).
- 401k (for full-time employees).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
