Assistant General Manager

Dave & Buster's Inc.•Taylor, MI

7d•$71,379 - $83,976•Onsite

About The Position

The Assistant General Manager provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house and back-of-house areas under the guidance of the General Manager. We are looking for someone who loves working in a fast-paced, multi-faceted restaurant/entertainment scene, can communicate with team members and guests in a way that inspires FUN, and thrives on instant satisfaction. The ideal candidate enjoys improving guest experiences and encouraging team members to elevate their performance, consistently meets goals, and can handle high-volume operations while working an average of 50-hour work weeks. This role requires the ability to oversee all aspects of the business, from minor details to the big picture.

Requirements

21+ years of age
5+ years of Restaurant/Hospitality Experience
Proficient in managing the cost of goods sold and labor
Strong business acumen
Ability to lead a team to create a memorable guest experience
Ability to work weekends, nights and holidays
Not afraid to work in a fast-paced, noisy environment with distracting conditions

Responsibilities

Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale
Analyzes financial reports and develops action plans to grow revenue and control costs in order to meet or exceed annual budgets
Assures the execution of staff training programs
Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience
Delivers an unparalleled guest experience through the best combination of food, drinks, and games
Maintains a safe and secure environment for all guests and staff
Continuously improves operational execution through attention to detail and adherence to operating standards and procedures