Assistant General Manager - Kinston

Goldsboro Builders Supply Family of Companies•Kinston, NC

1d•Onsite

About The Position

Goldsboro Builders Supply is seeking an experienced, hands-on Assistant General Manager at our Kinston Builders Supply location to help lead our retail store and lumber yard operations. This position is ideal for a motivated leader who enjoys working with customers, managing daily operations, developing employees, and staying actively involved on the sales floor and in the yard. As the second-in-command, you will partner with the General Manager to ensure exceptional customer service, operational excellence, inventory accuracy, employee engagement, and a safe work environment. If you have experience in building materials, lumber, hardware, construction supply, or retail operations leadership, we'd like to hear from you.

Requirements

High school diploma or equivalent.
Strong customer service and communication skills.
Ability to make sound decisions and work independently.
Basic computer skills and experience with business software or point-of-sale systems.
Ability to lift up to 70 pounds regularly and work in both indoor and outdoor environments.

Nice To Haves

3+ years of experience in lumber, building materials, hardware, home improvement, retail operations, construction supply, or a related industry.
Previous supervisory or leadership experience.
Knowledge of lumber, millwork, windows, doors, and building products.
Forklift certification or ability to become certified.

Responsibilities

Deliver outstanding service to contractors, builders, homeowners, and retail customers.
Assist customers with product selection, pricing, quotations, and order entry.
Build and maintain strong customer relationships that drive repeat business.
Resolve customer concerns professionally and efficiently.
Support sales growth through exceptional customer experiences.
Help oversee day-to-day retail store and lumber yard operations.
Safely operate forklifts and material handling equipment.
Assist with loading customer vehicles and preparing deliveries.
Monitor inventory levels and ensure accurate product stocking.
Receive and inspect incoming merchandise and building materials.
Maintain a clean, organized, and efficient yard, warehouse, and showroom.
Serve as the General Manager's primary operational partner.
Supervise, coach, and support team members.
Assist with employee scheduling and workflow coordination.
Provide training and performance feedback.
Lead daily operations when the General Manager is absent.
Promote accountability, teamwork, and outstanding customer service.
Foster a strong culture of workplace safety.
Ensure compliance with company policies and OSHA standards.
Identify and address safety concerns proactively.
Support safe loading, unloading, storage, and material handling practices.