Assistant General Manager - No Late Nights - $20 TO $25/Hour

Marty Tarabar•Iowa City, IA

4d•Onsite

About The Position

The Assistant General Manager (AGM) plays a vital role in the restaurant’s success, supporting the General Manager in daily operations, team leadership, and guest satisfaction. This role is perfect for someone who is passionate about hospitality, team development, and business operations. As an AGM, you will support and lead by assisting in building and developing a high-performing team that consistently delivers legendary guest experiences. You will help oversee restaurant operations, ensuring high food quality, exceptional service, and a welcoming environment. You will utilize guest feedback and Qualtrics data to drive continuous improvement in service and satisfaction. You will work alongside the General Manager to control food and labor costs while maximizing sales and profitability. You will also support and motivate employees, promoting teamwork, accountability, and growth.

Requirements

Passion for leading and developing people
Must have and maintain a valid driver's license
Proven record of management, communication, and organizational skills
The ability to prioritize multiple situations
Effective communicator and listener with good oral and written communication skills
Proficient in basic computer skills
High School graduate or equivalent education

Nice To Haves

Restaurant management experience, preferred

Responsibilities

Ensure each guest receives a legendary dining experience.
Handle guest feedback with professionalism and a problem-solving approach.
Maintain high standards in food quality, cleanliness, and service.
Assist in community engagement efforts to strengthen Pizza Ranch’s presence locally.
Support sales growth and profitability through effective operations management.
Help monitor and manage food, labor, and operational costs.
Assist in controlling costs related to food, labor, and operations.
Assist in recruiting, training, and developing team members.
Set clear expectations and provide regular coaching and feedback.
Lead by example, fostering a team-oriented, positive work environment.
Maintain compliance with health, safety, and brand standards.
Oversee daily operational procedures to maintain efficiency.
Ensure proper inventory management and cost control.