About The Position

We are a high-volume, upscale casual restaurant group known for our wood-fired grill, scratch kitchen, and genuine hospitality. Our teams are passionate about great food, great service, and creating an experience guests come back for. We are looking for a leader who takes pride in both the business and the people. This is a hands-on leadership role for an AGM who can run a great shift, develop a strong team, and help drive sales and guest satisfaction in a busy, scratch environment.

Requirements

  • 2+ years as an AGM, or Senior Manager in a full-service, high-volume restaurant (polished casual / casual fine dining preferred)
  • Strong leadership, communication, and guest recovery skills
  • Working knowledge of P&L, labor management, inventory, and restaurant systems
  • Passion for hospitality, coaching, and building culture
  • Flexibility to work nights, weekends, and holidays

Responsibilities

  • Lead FOH operations and deliver exceptional guest experiences during high-volume service
  • Train, coach, and motivate a team of 30+ hourly team members and supervisors
  • Partner with GM and culinary team on staffing, scheduling, labor and cost controls
  • Uphold standards for service, cleanliness, safety, and compliance
  • Drive sales through hospitality, community involvement, and operational excellence
  • Own opening/closing responsibilities and problem-solve in real time

Benefits

  • Full benefits package - health, dental, vision, PTO, dining discounts

Similar AGM | Upscale Casual Group | $70-75k, Benefits, Bonus | Wilmington, DE job opportunities

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