Assistant General Manager Glenn's Kitchen

Legacy Ventures•Atlanta, GA

9d•Onsite

About The Position

The Glenn Hotel and Skylounge is seeking an experienced candidate for the position of Assistant General Manager. We are looking for an energetic and organized hospitality leader that is willing to lead the team and jump in when needed. This position is responsible for managing the daily restaurant operations to achieve planned financial and human resource goals for the asset as well as operating within Company and brand standards. This includes maintaining the physical condition of the asset and protecting the owner’s assets. Responsible for assisting in the management of the daily operations of the restaurant and provides professional leadership and direction to front of the house personnel. Supervises dining area and Banquet areas in an effort to provide the highest quality of service and guest satisfaction. Effectively schedules shifts and ensures that all staff members perform their job duties to the company standard and communicates and enforces HR policies and procedures consistently. Trains or monitors the training of staff members providing guidance and feedback to guarantee a positive and successful training experience. Identifies interviews and presents quality candidates to General Manager available for hire as needed. Completes any/all administrative tasks and duties consistent with HR. Participates in maintenance of equipment, facility, and grounds through the use of a preventative maintenance program. Ultimately provides safe working and customer environment with safe work behaviors and action plans.

Requirements

A minimum of 1 year working as an hourly supervisor or restaurant manager- BBQ experience a plus
Commitment to quality service, and food and beverage knowledge.
Micros experience a plus.
Knowledge of basic training techniques.
Awareness of local, state and federal health and sanitation laws.
Computer proficiencies in Excel, Word, Outlook required
Ability to memorialize standards, best practices, recipes and SOPs
Able to lift 25-35 lbs on a regular basis
Able to stand, walk and climb stairs 90% of the shift
Ability to work in a high-energy and demanding environment
Strong to excellent communication skills and willingness to work as part of a team
Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors
Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members
Ability to follow directions and procedures; effective time management and organization skills
Must be flexible to work evenings & weekends, as needed

Nice To Haves

College or hospitality experience training preferred.

Responsibilities

Prepares daily production list and floor chart.
Ensures that all staff complies with assigned shifts and attendance policies.
Verifies that kitchen staff follows all recipes and portions servings correctly.
Keeps bar, dining area, office and storage areas clean and organized.
Ensures all product ordering is done timely and within standard.
Receives food and alcohol orders using procedures as directed.
Knowledge of all preparation methods, ingredients, portion size for all menu items offered.
Sets excellent customer service by following guest service standards.
Actively participates as a member of the management team.
Manages and motivates all staffing levels throughout shift.
Oversees overall labor and food cost to budgetary requirements.
Performs additional responsibilities, although not detailed, as requested by the General Manager at any time.
Consistently applies all alcohol serving procedures with regard to beverage service standards, awareness standards and our ID policy.