ASSISTANT GENERAL MANAGER

DIMENSION MASTER • Austin, TX

10d • $70,000 - $70,000 • Onsite

About The Position

The Assistant General Manager (AGM) is a hands-on leader with strong operations knowledge, excellent communication skills, and a passion for hospitality. The AGM supports the General Manager in overseeing daily hotel operations, including front desk, housekeeping, food and beverage, and maintenance teams. This role involves motivating teams, making decisions that elevate guest experience and financial performance, building culture, solving problems, and driving performance in a fast-paced hotel environment.

Requirements

• Previous hotel leadership experience highly preferred
• Strong understanding of hotel operations and service standards
• Excellent communication, coaching, and problem-solving skills
• Professional, dependable, and able to lead by example
• Strong organizational skills and ability to manage multiple priorities
• Passionate about hospitality and building strong teams
• Flexible to work any shifts including holidays and weekends

Responsibilities

• Support the General Manager with daily hotel operations and leadership tasks
• Oversee department leaders and help ensure smooth interdepartmental communication
• Assist with scheduling, training, coaching, and performance management
• Maintain guest satisfaction by resolving issues and supporting service recovery
• Monitor hotel cleanliness, safety, and brand compliance
• Assist with financial performance, budgeting, and cost controls
• Lead by example to maintain a positive, professional environment
• Support implementation of hotel initiatives, procedures, and standards
• Ensure staffing levels support service needs across the hotel
• Act as Manager on Duty when needed

Benefits

• Opportunities for advancement into a General Manager role
• A supportive ownership and management team

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed