Assistant General Manager (Manhattan & Surrounding Area)

The Dermot Company, LP • New York, NY

12h • Onsite

About The Position

The Dermot Company, LP, is seeking an Assistant General Manager of Property Operations to join their dynamic team. In this role, you will contribute to the continued growth and operational excellence of their luxury residential portfolio. This position plays an important part in advancing Dermot’s commitment to delivering exceptional resident experiences, supporting property performance, and upholding their standards of integrity, collaboration, and innovation.

Requirements

• A minimum of 2 years of property management experience in a NY luxury multifamily environment (350+ units).
• Ability to multitask and thrive in a fast-paced environment with competing priorities.
• Consistent work history with excellent references.
• Demonstrated working knowledge of NYS rent stabilization laws, including rent registrations, IAI and MCI filings, and HPD violations; experience must be recent.
• Exceptional communication, interpersonal, attention to detail and follow-through skills.
• High emotional intelligence, authenticity, curiosity and a customer-first mindset.
• Proficient in various property management technologies, MSOffice and Google Suite.
• Authorized to work in the United States without any restrictions.

Nice To Haves

• Affordable housing experience is strongly preferred.
• Knowledge of Yardi, On-Site, RealPage ILM preferred.

Responsibilities

• Assist the GM with the daily operation of a luxury multifamily property.
• Mediate discussions with new and existing residents.
• Handle the accounts payable and receivables for property promptly.
• Prepare and review tenant arrears for legal action.
• Prepare and distribute memos, notices and other correspondence to residents, at the direction of the GM.
• Assist the GM with building code compliance requirements.
• Assist with accurate tracking of property level information.
• Assist in producing monthly management reports and other reports assigned.
• Collaborate with the GM, Resident Manager (RM), and other team members to ensure the highest level of resident satisfaction.
• Source and manage vendors and contractors as needed.
• Assist with leasing, as needed, including greeting prospective residents, qualifying, determining needs and preferences, and professionally presenting the community and specific apartments.
• Collaborate with the leasing team as needed.
• Ensure that the office is maintained in a pristine and welcoming condition.
• Complete routine and special projects as assigned.

Benefits

• Comprehensive medical, dental, and vision coverage; disability and life insurance
• Flexible and competitive PTO program as part of our benefits and 11 paid holidays starting upon hire
• Paid parental leave
• 401(k) with company match up to 5% when eligible
• Employee Assistance Program (EAP)
• Company-covered therapy sessions (limited benefit)
• Flexible Spending Accounts (health & dependent care)
• Gym reimbursement
• Pet insurance
• Tuition reimbursement (up to $2,500 per year for eligible coursework)
• Employee housing discount program (eligibility rules apply; based on availability)
• Employee referral program
• Volunteer and charitable-giving opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees