Assistant General Manager - WSKY 1

Terrible'sLas Vegas, NV
Onsite

About The Position

WSKY Stadium is a renowned dining destination specializing in a melting pot of American comfort classics and exceptional service. Our group dining space and restaurant caters to a variety of special events, from intimate gatherings to large celebrations. Additionally, we are privileged to serve guests during high-volume days and special events at Allegiant Stadium, including concerts and sporting events. We pride ourselves on providing unforgettable experiences for our guests, making every occasion truly special.

Requirements

  • Proficiency in the Toast POS System is required.
  • A comprehensive understanding of Gaming Compliance is crucial.
  • High school diploma or equivalent.
  • Knowledge of general gaming tavern operations, personnel management, food and beverage planning, purchasing, par levels, daily and monthly inventory, sanitation and health codes, and security.
  • Demonstrated ability to manage operating costs in accordance with budgets.
  • Honesty and integrity, both in and outside the workplace.
  • Ability to obtain and maintain food handler’s certification card, TAM, and Non-Gaming Card.
  • Computer literacy skills.
  • Ability to lift 45 lbs.
  • Strong leadership skills.
  • Passion for coaching and developing others.
  • Comfortably setting priorities and delegating tasks as needed.
  • Exceptional organizational and attention-to-detail skills.
  • Strong interpersonal and communication skills.
  • Dedication to achieving 100% customer satisfaction.
  • Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to read and communicate verbally in English.
  • Written communication skills in English may also be required.
  • Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Employees must be able to qualify for licenses and permits required for position by federal, state and local regulations.

Nice To Haves

  • 2 to 3 years of Gaming experience.
  • 3 to 5 years of local Gaming Management experience.
  • 2 to 4 years of large group and/or banquet experience.
  • 3 to 5 years of F&B management experience in a high-volume setting.
  • Understanding of Profit and Loss Statements.
  • Familiarity with Konami Gaming, restaurant management software, and POS systems.

Responsibilities

  • Supervise all aspects of gaming, high-volume restaurant, and banquet operations.
  • Ensure all beverage and staffing needs are met for all Banquet Event Orders (BEOs).
  • Collaborate with the Leadership, Executive Chef and Group Dining Manager to plan and execute menus for large groups.
  • Oversee the hiring, training, and supervision of Front-of-House team members.
  • Assist and guide the Front-of-House team in service, beverage preparation, menu creation, and overall guest experience.
  • Manage the fiscal budget, striving to meet or exceed all budgetary requirements.
  • Prioritize the Guest Experience, ensuring every guest enjoys a distinct and tailored experience.
  • Supervise banquet operations from setup to teardown, providing support to the Catering Manager as needed.
  • Meet regularly with the Catering team to understand upcoming events, review budgets and sales goals, and explore opportunities for new business.
  • Ensure compliance with Health Department, Gaming, and TAM regulations throughout operational hours.
  • Coach, counsel, and enforce company standards among team members.
  • Become proficient in the Point of Sales system and other restaurant software.
  • Handle beverage ordering and maintain par levels.
  • Fulfill any additional responsibilities within the scope of the job description.
  • Recruit, interview, hire, and train bar staff.
  • Engage with customers to foster loyalty and address customer concerns.
  • Ensure all licenses are current, including health, safety, and liquor.
  • Ensure staff adheres to all food control and safety regulations.
  • Create employee schedules based on expected customer numbers.
  • Monitor liquor costs versus sales to ensure bar profitability.
  • Collaborate with liquor vendors to develop new products or promotions for the bar.
  • Establish and uphold standards for safe food handling, cleanliness, and safety.
  • Negotiate with vendors, order supplies, manage inventories, and budgets.

Benefits

  • Reliable transportation is required.
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