Assistant General Manager, Miss Loretta's

Resorts World Las Vegas • Las Vegas, NV

26d • Onsite

About The Position

The Assistant General Manager, Miss Loretta's is responsible for leading the daily operations for all front of house functions within the restaurant. This position will also manage personnel assignments and ensure the highest quality of products and service is provided to all guests.

Requirements

• Working knowledge with restaurant management software system(s).
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to successfully lead and mentor a team.
• At least 21 years of age.
• High School Diploma.
• At least five years of experience within Restaurant Operations.
• At least four years of directly related operational management experience.
• Proof of eligibility to work in the United States.
• Ability to obtain Non-Gaming Card.
• Ability to obtain Alcohol Awareness Card.
• Ability to obtain Food Handling Card.

Nice To Haves

• Previous experience managing a team using a collective bargaining agreement.
• Previous experience in a large, luxury resort setting.

Responsibilities

• Manage all aspects of personnel for restaurant team members.
• Build and maintain strong relationships with customers, guests, subcontractors, and vendors.
• Research market trends to develop and implement new programs to improve operations.
• Manage operational cost to achieve or reduce budgeted expenditures.
• Ensure sanitation procedures and organization of work area adhere to all health code regulations and standards.
• Respond and assist with departmental guest service matters, as needed.
• Achieve daily sales, assigned cost and budget goals.
• Oversee completion of required weekly, monthly and annual department reports and analysis.
• Conduct regularly scheduled meetings to ensure multi-lines of communication are open between management and team members.
• Ensure team members adhere to Resorts World Company guidelines as stated in team member training manual and team member handbook.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.

Benefits

• Resorts World Company guidelines as stated in team member training manual and team member handbook.
• Resorts World core values and property and department standards are implemented and applied.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED