Assistant General Manager, Banners Kitchen and Tap

Delaware North • Boston, MA

7d • Onsite

About The Position

Delaware North’s Patina Group is searching for an experienced Assistant General Manager to join our team at Banners Kitchen & Tap in Boston, Massachusetts. If you share our passion for delivering exceptional food, innovative beverages, and outstanding guest experiences, this could be the opportunity you've been looking for. We are seeking a hospitality leader with a strong background in high-volume restaurant operations and a deep understanding of beverage management, cocktail culture, and bar operations. This role will serve as a key driver of our beverage program, partnering with culinary and front-of-house teams to elevate the guest experience through creative mixology, beverage innovation, staff training, and operational excellence. The ideal candidate will have experience managing beverage programs, developing cocktail offerings, driving beverage sales, controlling costs, and leading bar teams is highly desired. Passion for spirits, wine, beer, and emerging beverage trends, combined with a commitment to exceptional hospitality, will set you apart. If you're an experienced restaurant leader who thrives in a fast-paced environment and is excited to blend operational leadership with beverage expertise, apply today and help shape the future of one of Boston's premier dining and entertainment destinations.

Requirements

• Minimum of three years’ experience as an Assistant General Manager, or Senior Restaurant Manager with a focus on beverage management
• No college degree required
• ServSafe preferred but not mandatory
• Strong financial and computer skills; experience working with and understanding P&Ls
• Microsoft Office Suite- Word and Excel knowledge
• Exceptional communication and leadership skills to deal effectively with all types of team members and guests

Nice To Haves

• Experience managing beverage programs
• Experience developing cocktail offerings
• Experience driving beverage sales
• Experience controlling beverage costs
• Experience leading bar teams
• Passion for spirits, wine, beer, and emerging beverage trends

Responsibilities

• Partner with the General Manager to train, manage and oversee front-of-house service staff, ensuring delivery of products and professional services is consistent with budget, policies, procedures, and quality
• Ensure all Health Department regulations are being adhered to and the restaurant is clean, sanitized, and safe for team members and guests
• Collaborate with leaders to maximize sales potential and profitability, including promotions, guest satisfaction, monitoring product and labor costs, and reviewing financial information
• Order and conduct weekly inventory of wine, liquor, and other supplies
• Build rapport with restaurant guests and ensure an enjoyable and memorable experience

Benefits

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed