Assistant General Manager - Draft

Alsco Uniforms•Charlotte, NC

9h•Hybrid

About The Position

The Assistant General Manager assists the General Manager in overseeing all facets of a branch operation. This role reports to the General Manager and is responsible for ensuring customer service and quality standards are met, assisting with staff supervision, and developing a team-oriented environment. The position also involves assisting in budgeting, supply-demand analysis, process modeling, and management to meet financial goals. Additionally, the Assistant General Manager will train, motivate, and develop a strong team, stay current with industry trends, and assist with maintaining physical maintenance and safety standards.

Requirements

Demonstrate exceptional skills in the areas of production, sales, and service, with a minimum of five years of successful experience in a sales, service, or general management position within the textile services industry.
Show excellent verbal and written communication skills in English and superior organizational skills.
Possess a proven ability to lead, motivate, and develop staff.
Exhibit a strong commitment to superior customer service and business growth.
Display enthusiasm and exceptional interpersonal skills.
Present strong supervisory skills and experience.
Show successful experience dealing with unions and labor relations.
Have a valid driver’s license and maintain a driving record free of chargeable accidents, speeding, safety, or other violations.

Nice To Haves

A college degree in Business or a related field is preferred.

Responsibilities

Assist the GM with the oversight of all facets of the day-to-day branch operation.
Ensure that customer service and quality standards are met.
Assist with Staff supervision.
Develop and maintain a team-oriented environment.
Assist in budgeting, supply-demand analysis, process modeling, and management to ensure that financial goals are met.
Train, motivate, and develop a strong team to fuel the branch’s growth and profitability.
Remain current with industry trends and assist with providing market assessments to the General Manager.
Assist with making certain that physical maintenance and safety standards are met.
May work on various projects as assigned by management.